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Knowledge Base

Windows 95/98

  • Installng the updates
    1. Connect to the Windows Update page
      • This page should be accessible even if the computer has been blocked by UITS
    2. There may be a prompt to accept some software installed on the machine. Click OK if this occurs.
    3. Click the Scan for Updates link when it appears
      • This will determine the operating system and what updates are needed.

    4. After this process is completed, click Critical Updates and Service Packs in the bar on the left
    5. Be sure that every update and service pack is checked off.
      • Any updates that are not selected will not be installed.
      • If any say that they need to be installed separately, you will be prompted to install them one at a time. All should still be selected.
    6. Click the Review and Install Updates link at the top of the list
    7. Click Install Now
    8. Click Accept to accept the licensing agreement
    9. The Windows Update -- Web Page Dialog window should appear at this point.
      • It might take a while if a service pack is being installed
    10. Once it is all done, the website will say Update Complete
    11. You may need to restart the computer at this point. Save any open documents you have and click OK
      • If this window does not come up after the updates are installed (if any were installed), restart the computer anyway.

    12. After the computer restarts, connect to the Windows Update site again
    13. If there are any Critical Updates or Service Packs to be installed, repeat the steps above until there are none left.
    14. Now Automatic Updates should be enabled in order to ensure that all future updates are installed.
  • Configuring Automatic Updates in Windows 95/98
    • Click on the Start Menu, then Settings, and Control Panel
    • Select the Automatic Updates option in the Control Panel
      • Set it to Automatically download the updates.

      INSERT PICTURE HERE

    • Click OK to save these changes
    • Be sure to install any updates that appear in the toolbar in the bottom left of the screen whenever one is downloaded.

Windows Me

  • Installng the updates
    1. Connect to the Windows Update page
      • This page should be accessible even if the computer has been blocked by UITS
    2. There may be a prompt to accept some software installed on the machine. Click OK if this occurs.
    3. Click the Scan for Updates link when it appears
      • This will determine the operating system and what updates are needed.

    4. After this process is completed, click Critical Updates and Service Packs in the bar on the left
    5. Be sure that every update and service pack is checked off.
      • Any updates that are not selected will not be installed.
      • If any say that they need to be installed separately, you will be prompted to install them one at a time. All should still be selected.
    6. Click the Review and Install Updates link at the top of the list
    7. Click Install Now
    8. Click Accept to accept the licensing agreement
    9. The Windows Update -- Web Page Dialog window should appear at this point.
      • It might take a while if a service pack is being installed
    10. Once it is all done, the website will say Update Complete
    11. You may need to restart the computer at this point. Save any open documents you have and click OK
      • If this window does not come up after the updates are installed (if any were installed), restart the computer anyway.

    12. After the computer restarts, connect to the Windows Update site again
    13. If there are any Critical Updates or Service Packs to be installed, repeat the steps above until there are none left.
    14. Now Automatic Updates should be enabled in order to ensure that all future updates are installed.
  • Configuring Automatic Updates in Windows 95/98
    • Click on the Start Menu, then Settings, and Control Panel
    • Select the Automatic Updates option in the Control Panel
      • Set it to Automatically download the updates.

      INSERT PICTURE HERE

    • Click OK to save these changes
    • Be sure to install any updates that appear in the toolbar in the bottom left of the screen whenever one is downloaded.

Windows 2000

  • Installng the updates
    1. Connect to the Windows Update page
      • This page should be accessible even if the computer has been blocked by UITS
    2. There may be a prompt to accept some software installed on the machine. Click OK if this occurs.
    3. Click the Scan for Updates link when it appears
      • This will determine the operating system and what updates are needed.

    4. After this process is completed, click Critical Updates and Service Packs in the bar on the left
    5. Be sure that every update and service pack is checked off.
      • Any updates that are not selected will not be installed.
      • If any say that they need to be installed separately, you will be prompted to install them one at a time. All should still be selected.
    6. Click the Review and Install Updates link at the top of the list
    7. Click Install Now
    8. Click Accept to accept the licensing agreement
    9. The Windows Update -- Web Page Dialog window should appear at this point.
      • It might take a while if a service pack is being installed
    10. Once it is all done, the website will say Update Complete
    11. You may need to restart the computer at this point. Save any open documents you have and click OK
      • If this window does not come up after the updates are installed (if any were installed), restart the computer anyway.

    12. After the computer restarts, connect to the Windows Update site again
    13. If there are any Critical Updates or Service Packs to be installed, repeat the steps above until there are none left.
    14. Now Automatic Updates should be enabled in order to ensure that all future updates are installed.
  • Configuring Automatic Updates in Windows 95/98
    • Click on the Start Menu, then Settings, and Control Panel
    • Select the Automatic Updates option in the Control Panel
      • Set it to Automatically download the updates.

      INSERT PICTURE HERE

    • Click OK to save these changes
    • Be sure to install any updates that appear in the toolbar in the bottom left of the screen whenever one is downloaded.

Windows XP

  • Installing Current Updates
    1. Connect to the Windows Update page
      • If any windows from the Microsoft site appear, click OK. A newer version of Windows Updater may need to be installed.

      INSERT PICTURE HERE

    2. Click on Express Install to install all the critical updates
      • Be sure that all the service packs and critical updates are selected in the list. Some may have a note explaining that they need to be installed separately from the others to avoid conflicts and potential errors.

      INSERT PICTURE HERE

      INSERT PICTURE HERE

    3. Restart the computer, even if not prompted
    4. INSERT PICTURE HERE

    5. Go back to the windowsupdate site and repeat the above steps until no critical updates remain
    6. Follow the instructions below to ensure that all future updates will be installed.
  • Setting up Automatic Updates
    • Once all current updates are installed, it is important to ensure that all future updates are installed in order to prevent viruses and other security compromises.
    • To do this:
      • Click on the Start menu
      • Click on Control Panel and then Security Center
      • INSERT PICTURE HERE

      • In the window that pops up, select the Automatic Updates link that appears. It has a planet with a Microsoft flag next to it.
      • INSERT PICTURE HERE

      • In the new window, there is a series of four radio buttons along the left side.
        • Select the first one, which is Automatic
      • In the drop-down menu, Every day should be selected
      • The time selected should be when the computer is most likely to be on during the day.
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