ResNet is the computer support service provided to all students by the Division of Student Affairs. ResNet lets you connect your personal computer and gaming equipment to the university network and to the internet.
This site provides links to our Knowledge Base for self help, policies, support services and University ITS. You will also find what each student connecting to the network is expected to do to make their computer usage an enjoyable experience for everyone.
UConn Network Essentials
Follow these best practices for keeping your computer safe and secure on the UConn network. Computer security starts with you!
Email:resnet@uconn.edu
This mailbox is for non-technical information (i.e. employment, suggestions, complaints, manual registrations, general information, etc.). Please refer all computer support related questions and assistance to phone support.
Supervisor:
The ResNet student support technicians are supervised by a Student Affairs Information Technology staff member (full-time professional staff). This person can be reached by calling our phone support line and requesting to speak with a full-time supervisor.
Location
McMahon Residence Hall, 1st floor (above the McMahon Dining Hall)
Public wireless is now available in all common rooms of the dorms around campus.
There is currently a wireless network available to UCONN students in various academic and multi-purpose areas around campus. These locations include the Student Union, MSB, Gampel Pavilion, and the Uconn Co-op. (For a full list, please refer to this website)
When desiring a wireless network in a residence hall students can set up their own device. In order to facilitate support of these devices we encourage and recommend students use specific models, found in the Knowledge Base on the page Wireless Access In Residence Halls. We cannot guarantee complete support for these devices but will be able to better troubleshoot as needed if the models listed below are used. Before using any of these devices, please call or email ResNet with the make, model, MAC address, and type of device in order to complete the registration process.
